FAQs

What is the password for my Bluetooth enabled equipment?

The password for Bluetooth connection to our equipment is “welcome”.

Bluetooth enabled equipment includes the BA series, Tan Delta series, and the Integrated VLF/Tan Delta instruments.

*Note: Sometimes with Windows 10, manually connecting to Bluetooth enabled equipment may take up to 5 or 10 attempts before Windows finally prompts the user to enter the password.

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If your question is not addressed here or you need a more complete answer, please contact us here or call us at +1 (678) 445-2555 and we will be happy to assist you.